A visible leak and an unclear source are different

Tell John whether water is coming from a pipe, radiator connection or fitting, or whether you can only see its effects. Say when you first noticed it, whether it changes when water or heating is used and whether it is getting worse.

These observations help explain the problem; they are not a diagnosis. Water can travel before it becomes visible. Inspection may be needed to establish the source and appropriate repair.

When the leak needs urgent attention

If water is actively escaping from damaged pipework, see burst-pipe repair. Where a plumbing leak is suspected, turn off the internal stop tap only if it is safe to reach and operate. Keep away from wet electrics and damaged ceilings.

For water above you, read water leaking through a ceiling. Do not touch ceiling fittings, puncture a bulge or remove surfaces to investigate. A leaking radiator or valve may also involve heating repairs.

Arrange help directly with John

You speak to John Hargreaves, who owns the business and attends the repair. He has 30+ years in plumbing and heating and is based in Newhey. Approved coverage includes Newhey, Milnrow, Rochdale, Littleborough, Shaw, Oldham, Chadderton, Moston, Royton, Lees; use the coverage hub for nearby enquiries.

Call at any time: John takes calls 24/7, with attendance subject to availability. Where possible, likely cost is discussed by phone before attendance. Further work or parts will be discussed before proceeding. Questions about costs can help you agree what is included.

Call John on 07973 344480. If unanswered, leave a message or text and John will respond as soon as he can. Find out who will attend.